Frequently Asked Questions
Everything you need to know about shopping with Danish Blue Adult Centres.
How is my order packaged for shipping?
We prioritize your privacy. All orders are shipped in plain, unmarked cardboard boxes or padded mailers with no mention of the store name or contents on the exterior label.
What will appear on my credit card statement?
To ensure discretion, charges will appear under a neutral billing name. Please refer to your order confirmation email for the specific descriptor used.
What is your return policy for personal items?
Due to the intimate nature of our products and health regulations, we cannot accept returns on opened or used items. If a product is defective, please contact our support team within 14 days of receipt.
How long does shipping take?
Standard shipping typically takes 3-7 business days depending on your location. Express shipping options are available at checkout for faster delivery.
Are your products body-safe?
Yes, we curate our collection to include high-quality materials such as medical-grade silicone, borosilicate glass, and phthalate-free TPE to ensure a safe experience for all customers.
Do you offer international shipping?
Currently, we ship to select regions. Please enter your address at checkout to see if delivery is available to your location and to view calculated shipping costs.